Privacy Policy

1. Introduction

KANDA PRINT MIDLANDS ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our printing services.

Our registered address is: Wood Street, Corby, Northamptonshire, NN17 1PT, GB. Company Registration Number: 236467392.

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

• Name and contact details (email address, phone number, postal address)
• Business name and job title
• Payment and billing information
• Order history and preferences
• Communications you send to us

2.2 Technical Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil your printing orders
• To communicate with you about your orders and enquiries
• To provide customer support and respond to your requests
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary to fulfil our contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given us consent to process your data
• Legal Obligation: Processing necessary to comply with legal requirements

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide relevant content and advertisements

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and choices

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist us in operating our business (payment processors, delivery services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

We do not sell your personal information to third parties for marketing purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and encryption
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

9. Your Rights

Under data protection law, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: